Questions that I undertook in the interview
Interviewer: Hello, John. Please sit down.
Interviewee: Thank you very much, Hello.
Interviewer: So have you brought anything with you today?
Interviewee: Yes, I have my record of achievements with me.
Interviewer: Okay, let me take a look at that. So you like
maths?
Interviewee: Yes, I very much enjoy maths in school.
Interviewer: Good. So is this your first job?
Interviewee: Yes, but
I’ve applied for multiple retail jobs.
Interviewer: Is there any reason why you would like to work
for this store?
Interviewee: Yeah, I’ve heard ASDA is an enjoyable company
to work for.
Interviewer: Ok good, shall we go through some scenario
questions?
Interviewee: Okay, sure.
Interviewer: So you’re on the tills and a member of the
public cant find an item in the store then ask you for help. What do you do?
Interviewee: I shouldn’t leave the till unattended so I
would use the tannoy to call another available member of staff.
Interviewer: Okay then, what if there are no members of
staff available?
Interviewee: Then I will patiently tell the customer that a
member of staff will be with them shortly.
Interviewer: Very good. That’s we need from you, we’ll
contact you during the week with our decision. Thanks for coming in.
Interviewee: Thank you, see you soon.
Questions that I asked in the interview
Interviewer: Hello James, take a seat.
Interviewee: Thank you, Hello.
Interviewer: How are you?
Interviewee: I’m fine, and yourself?
Interviewer: I’m good thanks! So is this your first job
interview?
Interviewee: I have applied for a few places but this is the first time I’ve got to the interview stage.
Interviewer: Ok are you nervous?
Interviewee: a little bit, but I’m also quite confident!
Interviewer: that’s good! Have you brought your grades with you?
Interviewee: yes I have them here; feel free to take a look.
Interviewer: thanks a lot. I see you have a key skills certificate for working with others that will come in handy in the work place.
Interviewee: yes I also have completed my duke of Edinburgh award.
Interviewer: oh very impressive. We will now go over some scenario questions.
Interviewee: lovely! Lets get started.
Interviewer: very keen! If a customer comes to you with a complaint about a product being more expensive that the marked price what should you do?
Interviewee: I would call the manager to get the item reduced and then quickly get the price changed before another customer see’s it.
Interviewer: not bad in what tone should you respond.
Interviewee: in a calm clean tone so that the situation doesn’t get out of hand.
Interviewer: well done! We will get in touch with you in the next few days with our decision.
Interviewee: ok thank you very much! I’ll see you soon.
When interviewing john i felt that john was confident and professional through out and i felt that his tone and manner were appropriate to the situation. overall i think he performed well.
ReplyDeleteVery good work and all handled in a very professional manner. You have come a long way
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